Terms of Service

These Terms of Service and End-User License Agreement (“Terms”) are a legally binding agreement between you and 1001655157 Ontario Inc., operating as InvoBill (“InvoBill,” “we,” “us,” or “our”). They govern your access to and use of the InvoBill platform, website, and related services (collectively, the “Services”).

By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to these Terms. If you use the Services for a business or other legal entity, you represent that you have authority to bind that entity. If you do not agree, you must not use the Services.

• InvoBill means the InvoBill software platform, including its features, functionality, updates, and related services.
• User means an individual authorized to access the Services, including administrators and team members.
• Customer Data means business, invoice, communication, and other information submitted to or processed through the Services.
• Third-Party Services means external products or services connected to or used with InvoBill.

You must be legally capable of entering into these Terms and authorized to act on behalf of your organization. You are responsible for maintaining the confidentiality of your account credentials and for activity under your account. Notify us promptly if you believe your account has been accessed without authorization or a security issue has occurred.

InvoBill provides tools that help businesses manage accounts receivable. Features may include creating or importing invoices, tracking invoice status, organizing customer communications, assigning collection work, and viewing receivables and cash-flow information.

The Services evolve over time. We may add, modify, suspend, or discontinue features, subject to applicable law and any separate written agreement with you.

If you connect a Third-Party Service, you authorize InvoBill to access, process, and store information from that service as necessary to provide the requested functionality. We do not control Third-Party Services and are not responsible for their availability, accuracy, security, or data practices. Your use of them remains subject to their own terms and policies.

We may introduce optional features, products, or services directly or through authorized partners. Optional services may have separate eligibility requirements, pricing, disclosures, or terms. You are not required to use them.

Unless expressly stated in a separate written agreement, InvoBill is not a bank, lender, payment institution, fiduciary, broker, or financial adviser and does not provide regulated financial services.

You may use the Services only for lawful business purposes and are responsible for ensuring that Customer Data is accurate, lawful, and properly authorized. You must not:

• Use the Services for fraudulent, misleading, abusive, or unlawful activity.
• Interfere with, disrupt, or circumvent the security of the Services.
• Attempt to reverse engineer the Services except where applicable law permits it.
• Upload or process information you do not have the right to use.

InvoBill retains all rights, title, and interest in the Services, including intellectual property rights. You retain ownership of Customer Data and grant InvoBill a limited license to host, process, transmit, and otherwise use Customer Data only as needed to provide, secure, maintain, and improve the Services and meet legal obligations.

We process personal information in accordance with our Privacy Policy, which forms part of these Terms by reference. By using the Services, you agree to receive service-related communications such as security alerts, system notices, and account updates.

Some features may be subject to fees. Pricing, billing cycles, payment terms, and any applicable taxes will be disclosed before charges apply. Unless required by law or stated in a separate agreement, fees are non-refundable.

The Services are provided on an “as is” and “as available” basis to the maximum extent permitted by law. InvoBill does not guarantee that invoices will be paid, collections will occur, or cash-flow outcomes will improve within any timeframe.

The Services do not provide legal, accounting, tax, or financial advice. You are responsible for obtaining professional advice where appropriate.

To the maximum extent permitted by law, InvoBill will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, revenues, data, or business opportunities arising from the Services.

InvoBill’s total liability arising out of or related to the Services will not exceed the fees paid by you to InvoBill during the 12 months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be limited by law.

You agree to indemnify and hold harmless InvoBill and its officers, employees, and service providers from claims, damages, and losses arising from your misuse of the Services, violation of these Terms, violation of applicable law, or unauthorized use of Customer Data.

We may suspend or terminate access if you violate these Terms, fail to pay applicable fees, or create legal, security, or operational risk. You may stop using the Services at any time. Data handling after termination follows our Privacy Policy and any applicable agreement.

Before starting formal proceedings, the parties agree to attempt to resolve disputes through good-faith discussions. Either party may propose non-binding mediation. Nothing in these Terms requires mandatory arbitration or removes remedies available under applicable law.

We may update the Services or these Terms from time to time. If a change is material, we will provide reasonable notice through the Services, by email, or by updating this page. Continued use after the effective date of updated Terms constitutes acceptance where permitted by law.

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. These Terms and any incorporated policies or written order form represent the entire agreement between you and InvoBill concerning the Services, unless a separate signed agreement states otherwise.

Questions about these Terms can be sent to customerfeedback@invobill.com.